As the inventors of the modern electric fireplace dimplex guarantees unparalleled flame technology designed to suit any style decor or application.
Dimplex electric fireplace heater not working.
The remote or the remote receiver may need to be replaces.
The overheat cutout will be triggered if the ventilation slot at the bottom of the fireplace has been covered or blocked.
It can be reset by switching the main power switch to off and waiting 5 minutes before switching it to on.
There is excessive noise coming out of the heater.
The heat will not come back on without being reset.
Confirm that the fireplace is installed on the electrically appropriate circuit.
It needs to be a 15 amp dedicated circuit.
Ensure that the fireplace is plugged in and turned on at the wall.
Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.
We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product.
The remote control may need to be initialized with the stove.
Please change the light bulbs.
The heater is either dirty or defective.
It has the above referenced fireplace.
If the heat turns on there is not a power issue.
Check this detail if the breaker kicks off every time you turn the unit on.
If i turn it completely off after five minutes or so i can turn it on and it will throw heat again.
I don t think it worked like this in the past.
Make sure the heater is the only appliance on the circuit.
If the unit does not turn on please make sure the heat switch is activated.
Check to ensure the batteries are working and replace if required.
Please select your product category to go to the relevant troubleshooter.
Ensure that the main power switch on the fireplace is turned on.
I have a 2011 big country 3450ts.
We ve used the fireplace a lot and it has always worked well.
I believe it would continue to throw heat as long as i had it.
If your electric fireplace heater won t turn on won t heat or the fan is blowing cold air.