Dimplex Electric Fireplace Flame Not Working

We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product.

Dimplex electric fireplace flame not working.

If your fireplace came with a remote change the batteries and see if you can turn your electric fireplace on either on the fireplace itself or using the remote. Always use properly grounded fused and polarized outlets. Start by checking for faulty wiring. Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running.

Please select your product category to go to the relevant troubleshooter. Make sure the heater is the only appliance on the circuit. Check the fireplace for any faulty wiring. The circuit breaker trips or blows a fuse when turned on.

Check this detail if the breaker kicks off every time you turn the unit on. Dedicated means no other outlets or fixtures are sharing the same circuit breaker. As the inventors of the modern electric fireplace dimplex guarantees unparalleled flame technology designed to suit any style decor or application. Confirm that the fireplace is installed on the electrically appropriate circuit.

It needs to be a 15 amp dedicated circuit. Open the back panel of the unit. In certain cases the electric voltage from the power outlet that the fireplace is plugged into does not supply enough electricity to power the device. If it s not call customer service.

Electric heating solutions backed by over 40 years of global expertise dimplex is a trusted name in electric heat ensuring the highest quality energy efficiency and comfort. The wire has short circuited. It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow.