If the switch does not stop the fan then the switch may need to be replaced.
Dimplex electric fireplace fan not working.
The remote control may need to be initialized with the stove.
Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.
Make sure the heater is the only appliance on the circuit.
We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product.
Check to ensure the batteries are working and replace if required.
If your electric fireplace heater won t turn on won t heat or the fan is blowing cold air.
If the unit does not turn on please make sure the heat switch is activated.
Ensure that the main power switch on the fireplace is turned on.
Always use properly grounded fused and polarized outlets.
Ensure that the fireplace is plugged in and turned on at the wall.
Please select your product category to go to the relevant troubleshooter.
The remote or the remote receiver may need to be replaces.
Confirm that the fireplace is installed on the electrically appropriate circuit.
Here are some typical problems and solutions to check if your unit isn t working properly.
If the heat turns on there is not a power issue.
Please change the light bulbs.
It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow.
Dedicated means no other outlets or fixtures are sharing the same circuit breaker.
You may also have a defective heater on off switch that may need to be replaced.
If your unit is equipped with a purifier the fan will run continuously only if the 3 position switch is in the purifier fan position.